Customer Service

Lane Transit District is pleased to invite you, our community, to use our transportation services.

Call LTD’s experts for route and schedule information at 687-5555 (800-735-2900 TTY-Oregon Relay), or fax 687-5558. If you are out of town, call toll free 800-248-3861.

Compliments? Suggestions? Complaints?

LTD would like to hear from you. Contact a customer service representative and report your experience to LTD. Please include as much information as possible (what happened, where it happened, the time, a route number, a bus number, etc.). All details of the experience are important in the evaluation process.

Monday - Friday
6:00 a.m. - 8:30 p.m.

Saturdays
9:00 a.m. - 5:00 p.m.

Sundays
9:00 a.m. - 5:00 p.m.
On Sundays the lobby waiting area and token/change machine are available only. The sales desk is closed.

Services offered:

• Route and schedule information
• Bus pass, token sales, and gift certificates (LTD accepts cash, VISA, and MasterCard only)
• Customer waiting area
• Bus pass mail-order forms
• Park & Ride Information
• Lost and found
• Braille, audio tapes, and large-format printed materials

LTD Sales Outlet Information