Customer Service Center
Lane Transit District is pleased to invite you, our community, to use our transportation services.
Location
Eugene Station/Customer Service Center
1080 Willamette, Eugene
Phone
Call LTD’s experts for route and schedule information at:541-682-5558 (Fax)
800-248-3861 (Toll free)
Compliments? Suggestions? Complaints?
LTD would like to hear from you. Contact a customer service representative and report your experience to LTD. Please include as much information as possible (what happened, where it happened, the time, a route number, a bus number, etc.). All details of the experience are important in the evaluation process.
Hours of Service
By phone:
Monday - Friday
7:00 a.m. - 6:00 p.m.
In person:
1080 Willamette St.
Monday - Friday
7:00 a.m. - 6:00 p.m.
Saturday - Sunday
9:00 a.m. - 5:00 p.m.
Services offered:
- Route and schedule information
- Bus pass and gift certificates (LTD accepts cash, VISA, and MasterCard only)
- Bus pass mail-order forms
- Park & Ride Information
- Lost and found
- Braille, audio tapes, and large-format printed materials (available upon request)