The LTD board was concerned about system-wide ridership declines and hired a consultant to study the current 20-year old system, engage the public and make a recommendation for how to better serve riders throughout the community. The recommendation was to focus on increasing frequency, so more people would have access to 15 minute service.
Requests from current riders for more frequent service and ease of moving cross town cannot be solved through the existing hub and spoke network that bring people to and from a central location. The Board asked staff to redesign a system to increase frequency and ridership, as well as look at options to address some riders’ concerns about reductions in their service. A staff report is due in March, and a new public comment session will open after that presentation.