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RideSource Call Center

If you are a ...

Oregon Health Plan
Plus Medical Recipient

RideSource Rider

Hospital & Medical Provider

Transportation Provider

Care Facility

Human Service Agency



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call center receptionist

Welcome to the RideSource Call Center! The Call Center creates a one-stop phone number for different kinds of transportation services for people in Lane County. The biggest users of the Call Center will be people who are eligible for   non-emergency, medical transportation under Medicaid and those who are traveling in the Eugene-Springfield area who cannot use LTD bus service due to a disability.

Who is Eligible?

  • Oregon Health Plan (OHP) Plus participants
  • Persons determined eligible to use RideSource

There is no RideSource service on  New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day or Christmas Day. Saturday service applies on the day after Thanksgiving. LTD service may end early on Christmas eve. Check back for more details on December 23.

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