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  • Rider’s Guide

    Rider’s Guide

    Find our resources for navigating LTD with ease. Access routes and schedules, learn how to bring bikes aboard, prepare for weather disruptions, and access all the information you need for a smooth journey.

    • Rider’s Guide
    • Routes, Maps, & Schedules
    • Service Alerts
    • How to Ride
    • EmX Rider’s Guide
    • Extreme Weather
    • Rules for Riding
    • Bikes on the Bus
    • Animals on the Bus
    • Safety
      • Sharing the Road
    • Visitor’s Guide
    • Regional Connections
    • Park & Ride
    • Customer Service
    • Community Shuttles
    • LTD Connector
    • A white stylized transit route with two circles on a green rounded square background, resembling a public transportation or navigation app icon.A white stylized transit route with two circles on a green rounded square background, resembling a public transportation or navigation app icon.Transit App
  • Fares & Passes

    Fares & Passes

    All riders must have valid fare to ride the bus. Learn how to pay – and save – when riding LTD.

    • Fares & Passes
    • Purchase Passes
      • LTD Online Store
    • K-12 Student Pass
    • College Student Pass
    • Honored Rider Pass
    • Group Pass Program
    • Vanpool Program
  • Accessibility

    Accessibility

    LTD has a variety of programs and services to help older adults and people with disabilities continue to live active and independent lives.

    • Accessibility
    • Accessible Boarding
    • Reasonable Modifications
    • RideSource ADA Paratransit
    • Service Animals
  • Plans & Projects
  • About Us

    About Us

    At Lane Transit District, we are committed to creating a more connected, sustainable, and equitable community.

    • About Us
    • News & Blog
    • Events Calendar
    • Public Meetings Calendar
    • Executive Leadership
    • Board of Directors
    • Public Records
    • Financials
    • Doing Business with LTD
    • Procurement
    • Civil Rights Act Title VI
    • Ordinances
    • History
    • Community Impact
    • Charter Service Request

FAQ Category Archives:

How much is my shipping?

If you choose to have your order shipped (default) a flat shipping and handling fee of $2.00 per order will …

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What is your return and refund policy?

There are no refunds, returns, or exchanges. All sales are final.

I received the wrong product. What do I do?

If you received the wrong product, please contact Customer Service immediately, but do so within 72 hours of receiving the …

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An item is missing from my shipment. What do I do?

If your order arrived with an item missing, please contact Customer Service immediately, but do so within 72 hours of …

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Why hasn’t my order arrived?

Please allow five (5) business days after the date indicated for your order to arrive. If after five (5) business …

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How do I change quantities or cancel an item in my order?

Once your order has been placed, you cannot make changes to it from this site. If you need to make a …

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When will my order ship?

All orders will be filled and shipped via U.S. Postal Service within two (2) business days. Please allow five (5) …

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