LTD News

New Ways to Pay on Rural Routes and the LTD Connector

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April 28, 2026

Beginning May 1, there’s a new way to pay for your ride on the LTD Connector, Rural Shuttle, Diamond Express , and Rhody Express. Riders can now pay fare using the Umo Mobility app or a reloadable tap card.

Simple and Secure Payment

No need for cash. You don’t need to worry about carrying exact change.

One account for all LTD services. Use the same app or tap card to pay for rides on all LTD services, including neighborhood buses, EmX, RideSource, LTD Connector, LTD Rural Shuttle, Diamond Express, and Rhody Express.

Manage your money your way. Add money to your Umo account anytime with a credit or debit card. There’s no need to visit a bank or find an ATM to get cash for the bus.

A person holds a Umo Group Pass card up to an electronic fare reader labeled "umo" for scanning.

How to Get Started with Umo

If you’re new to Umo, follow our quick-start guide and get answers to frequently asked questions about Umo on our Fares & Passes page.

  1. Choose if you want to use a Umo tap card OR the smartphone app. You cannot use both the Umo tap card and the Umo App.
  2. Buy a reloadable tap card or download the free Umo Mobility app.
  3. Create an account and select Lane Transit District as your location.
  4. Add money to your account or buy a pass. These will be stored in your digital wallet until you use them.

Important Details

Additional Fare Still Required: Additional fare is still required on the LTD Connector, Rural Shuttles, Diamond Express, and Rhody Express. No other LTD Fares (such as an LTD Day Pass, 31-Day Pass, 92-Day Pass, Student Transit Pass, or Honored Rider Pass) or discounts apply on these routes.

Fare Capping: Fare paid for the LTD Connector, Rural Shuttles, Diamond Express, and Rhody Express does not count toward daily or monthly fare capping.

Paying Cash: Cash is still accepted. Exact change is required.

Questions?

For questions about Umo, contact LTD’s Customer Service.

Customer service counter in a spacious, modern building lobby with glass windows, a clock, and multiple service stations.

Eugene Station Customer Service Center Hours: M-F, 7:00 a.m. – 6:00 p.m.

Address:

1080 Willamette Street
Eugene, Oregon 97401

Phone: 541-687-5555

Email: LTD@LTD.org

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