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Scheduling App Changes for Cottage Grove Connector

March 11, 2021

Cottage Grove passengers using LTD's Cottage Grove Connector will need to download a new app by March 16, 2021, to hail rides on the service.

The new app is called the LTD Connector. It can be downloaded for free through the Apple App Store and Google Play Store.  The LTD Connector app replaces the TransLoc app currently in use through March 15, 2021.

“The reason for switching app providers is that our services are periodically required to go out for public bid, and Via’s LTD Connector app was selected based on what LTD determined would be the best value for the District’s passengers and taxpayers,” said  John Ahlen, LTD’s Accessible Services Program Manager. “Passengers will need to stop using their TransLoc app after March 15 and start using the LTD Connector app beginning March 16.”

More information about the Cottage Grove Connector is available here.

For Cottage Grove Connector passengers who use the telephone to hail a ride, the phone number remains the same, 541-942-0456 ext. 1. Service and call-in requests are available Monday through Friday, from 9:00 a.m. to 4:00 p.m. 

The Cottage Grove Connector is $1 per passenger one-way. LTD fares, including student ID, half-fare, or honored rider passes are not currently accepted on the Connector. Children aged 5 and under ride for free. Carry-on items are limited to what can be carried on board by the passenger and held on their lap or stored under their seat. Connector vehicle capacity is four riders.

LTD is joined by the Cottage Grove Chamber of Commerce and 20 other partners to remind all passengers and community members to Don’t Invite COVID:  Follow the Four—wear a mask, wash hands frequently, avoid large gatherings and practice social distancing. Other Cottage Grove Connector pilot project Health-First actions include:

  • LTD/South Lane Wheels will regularly wipe down all hard surfaces in the vehicle;
  • Vehicle operators will open vehicle windows for fresh air as often as possible;
  • Vehicle operator temperatures will be checked prior to beginning work; and
  • Social distancing is required for all persons not traveling together (maximum of four people per vehicle).

The Cottage Grove Connector is a mobility-on-demand pilot program for essential trips in Cottage Grove operated by South Lane Wheels.

Initial funding for the Cottage Grove Connector pilot program was made possible through the Oregon Statewide Transportation Improvement Fund (STIF). This reintroduction is funded from STIF and money awarded to LTD through the CARES Act.

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