RideSource

ADA Service

ADA service, required through the Americans With Disabilities, is an origin-to-destination transportation for people who are unable to use the bus due to a disability. The service operates within the Eugene/Springfield metropolitan area, and operates the same hours as the bus.

To learn more about or apply for ADA service, contact RideSource at 541-682-5566, toll free at 1-877-800-9899, or 7-1-1 (TTY) to request a transportation assessment. Staff from a partner agency will come to your home and discuss your transportation needs with you. You may be asked to take a walk, go up and down stairs, and answer questions on what you know about the bus. It can take up to twenty-one (21) days to determine what services you can use.

Once you have received an approval letter from RideSource you can call in to schedule a ride, let us know if you need to cancel a trip, or ask about the status of your ride. Rides can be scheduled Monday through Friday from 8am to 5pm, and on Saturday and Sunday from 11am to 5pm. You can request a trip up to 5pm the day before. RideSource ADA service does not provide same day assistance.