ADA paratransit service, required through the Americans With Disabilities Act, is an origin-to-destination transportation solution for people unable to use a fixed-route bus due to a disability. The service operates within approximately 3/4 miles of bus routes in the Eugene/Springfield metropolitan area, and operates the same hours as the bus.
To learn more about or apply for ADA service, contact RideSource at 541-682-5566, toll free at 1-877-800-9899, or 7-1-1 (TTY) to request a transportation assessment. Staff from a partner agency will meet with you to discuss your transportation needs, and determine your functional ability to ride the bus. It can take up to twenty-one (21) days to determine your service eligibility.
Once you have received an approval letter from RideSource you can call in to schedule a ride, let us know if you need to cancel a trip, or ask about the status of your ride. Rides can be scheduled Monday through Friday from 8am to 5pm, and on Saturday and Sunday from 11am to 5pm. You can request a trip up to 5pm the day before. RideSource ADA service does not provide same day assistance.