Getting started with the Umo Mobility app is easy. Many riders are already enjoying Umo’s new features, such as real-time bus information, route maps, service alerts and trip planning tools. The free smartphone app is available for download now on the Apple App store and Google Play store.
For riders switching from TouchPass to Umo, simply download the app and login with your TouchPass username and password. Umo Mobility takes care of the details for you, transferring your purchased passes and account information seamlessly.
Riders can continue to use and reload their current tap card, and will manage their account online at UmoPass.com.
For step-by-step instructions on getting started with the Umo Mobility app or tap card, download this PDF in English or Spanish.
Get answers to frequently asked questions and details about Umo Mobility here.
Umo Electronic Fare Payment
Taking riders where they want to go with the swipe of a mobile device or tap card!
Umo (pronounced "you-mo") is an electronic fare payment system, allowing riders the flexibility to prepay and reload fare value to a mobile device or tap card. Electronic readers are installed on all buses, except EmX, next to the farebox. Once an account is set up and fare added, riders can scan their mobile device or tap card at the electronic reader when boarding. Electronic fare reduces boarding times, improves rider experience, and reduces more than 85,000 non-recyclable bus passes each year.
Umo Mobility Smartphone App
Riders can setup an account by downloading the Umo Mobility app through the Apple app store and Google Play store. Riders can then purchase a pass or add stored value to their account for future fare purchases, all from the convenience of a mobile phone.
Umo Tap Card
TouchPass/Umo co-branded tap cards are available for purchase in the LTD Online Store and at the LTD Customer Service Centerlocated at 1080 Willamette Street from 7 a.m. to 6 p.m., Monday through Friday. Each reloadable tap card is $3. To register your card, visit UmoPass.com. After registering, riders can purchase a pass or add stored value to their account for future fare purchases.
Learn more about the benefit of Stored Value and Fare Capping here.
Getting Started with Umo
Riders should plan to establish an Umo account and purchase fare before boarding the bus. All LTD buses, except EmX, are equipped with an Umo electronic fare reader. When ready to board, open the MyWallet section of your app to display the QR Code. Face the mobile device to the Umo reader to scan purchased fare. When fare is accepted, the reader will display a green light. Riders should keep their device available to show fare inspectors when riding EmX. When using the tap card, tap it on the lower portion of the reader to pay for fare when boarding. While Umo is a convenient way to pay for fare, LTD will continue to accept cash and day passes from riders.
For step-by-step instructions on getting started with the Umo Mobility app or tap card, click here to download a PDF.
For step-by-step instructions for redeeming a benefit code with the Umo Mobility app or tap card, download this PDF in English or Spanish.