SERVICE ALERTS Service Alerts RSS Feed
LTD’s Service Alert system is maintained to inform you when a detour is going to affect regular service to a specific bus stop or route. Detours can be the result of construction, weather, a community event, emergency situations, and other impacts. Every effort is taken to keep the information as up-to-date as possible. In addition to the service alerts found on each route page, LTD publishes the alerts in real-time on social media.
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Understanding Service Alert Symbols
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Each symbol corresponds with a different type of alert. The following is a summary of what each of the symbols means:The red exclamation point, or “Attention!” symbol, indicates an urgent or significant notice of which riders should be aware.
The Information symbol, a green circle with a lowercase “i” in the middle, indicates helpful information for a rider to know, but is less urgent than the “Attention!” symbol.
The orange Construction symbol with a cone in the middle indicates intermittent stop closures, likely due to construction or road closures.
The Snow Route symbol, a blue circle with a snowflake, indicates that a route may be detoured or canceled due to inclement weather. If your route has a snowflake symbol, please take a moment to review its Snow & Ice detour map in advance to determine which stops may not be served during severe winter weather.
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Current Detours
Below is a list of the current detours impacting regular bus service. If your route is not listed here, no detour is in place at this time.
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Routes 12, 13, 40, 66, 91, 95, & 96 - Saturday Market DetourDue to the Saturday Market, Routes 12, 13, and 96 to Eugene Station will not serve the stop at 8th & Oak. Routes 12, 40, 66, 95, and 96 from Eugene Station will not serve the stop on Oak & 7th. Route 12 from Eugene Station will not serve the stop on Oak & Broadway.This service detour begins April 5 and continues until mid-November. Please proceed to the next closest stops on 8th, Oak, or Eugene Station.
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Route 40 - Construction DetourDue to construction, Route 40 from Eugene Station will not serve the stops at Chambers & 2nd Ave. or Roosevelt W of Chambers, and Route 40 to Eugene Station will not serve the stops at Roosevelt W of Chambers from March 10 at 7:00 AM until December 2025. To access the Mission from Eugene Station, please proceed to the alternate stop on 2nd Ave. & Chambers.
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Route 98 – Construction DetourDue to the City of Cottage Grove’s Main Street revitalization project, Route 98 will not serve the stop at Main & 5th St. beginning February 17 at 7:00 AM until approximately December 2025. Please proceed to the alternate stop at Main St. east of S 10th Street.
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Real-Time Information Unavailable
Real-time information is unavailable on LTD.org. Please use the Umo App, Apple Maps, Google Maps, or Transit App to view real-time information. During regular business hours, LTD Customer Service Centers can also provide real-time bus tracking.
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All Routes - Umo App Update Will Require Re-Login
This weekend, Umo will release an app update that will log all users out of their accounts. After the update, riders will need to log back in to access their existing bus passes or fare.
Important: Do not create a new account. Logging back into your existing account is the only way to restore access to your current pass or fare.
If you need help logging in, LTD’s Customer Service Center (CSC) is available:
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Phone: 541-687-5555
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Hours: Monday through Friday, 7:00 a.m. to 6:00 p.m.
While the CSC is closed over the weekend, here are some helpful login tips:
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If your account username looks like a phone number (e.g., +11234567890):
Use the "Continue with Phone Number" option to log in. -
If your account uses a custom username (not a phone number):
Log in using your username and password.
Thank you for your patience during this update.
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