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LTD | Connector

All Routes - Bulky and Unsafe Items
In order to maintain adequate physical distancing, items that pose a safety hazard may not be boarded, such as bulky items that block aisles or items that are leaking fluids. Recyclables that can be safely transported without impeding aisles or placed on a passenger’s lap without leaking are acceptable.
All Routes - Face Masks Required
LTD requires all persons over the age of 2 on LTD vehicles or LTD property to wear a face mask covering both nose and mouth. The face masks must be made of a solid piece of material without slits, valves or punctures and contain two or more layers of breathable, tightly woven fabric. Face shields, scarves, ski masks, bandanas and shirt collars are not acceptable face masks according to federal law, effective February 2, 2021. For more information on acceptable face masks and accommodation requests, visit LTD.org/covid-19.

A Great Way to Get Around Cottage Grove!

Cottage-Grove-Service-MapThe LTD Connector is a pilot shuttle service in Cottage Grove operated by South Lane Wheels. To use this RideShare program, download the free app. and schedule a pick up time. The shuttle will arrive at your location and transport you to your Cottage Grove area destination. For those without a smartphone, pick up service can be scheduled by calling 541-942-0456 ext.1.

Service and call-in requests are available Monday through Friday, from 9:00 a.m. to 4:00 p.m. 

The cost of the shuttle is $1 per ride. LTD fare including student ID, half-fare, or honored rider passes are not currently accepted on the Cottage Grove Connector.

On February 2, 2020, LTD resumed regular bus service within Cottage Grove on weekdays. The LTD Route 98 bus travels through the center of town and back to Walmart before departing for Creswell, LCC, and Eugene on all days of the week.

View trip information for Route 98 HERE.
 

This pilot program will operate only within the Cottage Grove city limits and began January 14, 2019. Continued service will depend on the service results of the shuttle during this time-frame.

 

Frequently Asked Questions


What is Mobility On Demand (MOD)?
MOD is a transportation option that uses a smartphone application and special vehicles to provide a service that has no fixed schedules, no fixed routes, and an infinite number of on-demand stops. Passengers share their ride and save money.

How does it work?
Passengers can book a trip on an LTD Connector vehicle using one of three methods. Customers enter their pick-up and drop-off locations, and a vehicle will pick them up.


Mobile-Icon Phone-Icon Phone-Icon
Mobile App
Download onto your smartphone (search "Microtransit" in app store)
Apple Store
Google Play
Website
Book from your desktop computer (click here)
Call
541-942-0456 ext.1

What are the hours of operation?The service and call-in requests are offered between 9:00 a.m. and 4:00 p.m. Monday through Friday. The service does not operate on Saturday or Sunday, but regular LTD service will operate on weekends. Service does not operate on the following holidays:

  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day
  • New Year’s Day


What are the service areas?
This pilot program will only operate within the Cottage Grove city limits.

How much will a ride cost?
Each trip is $1. LTD fare including student ID, half-fare, or honored rider passes are not currently accepted on the Cottage Grove Connector.

How do I pay?
Customers pay cash when they board the bus or can pay by credit card, which is entered when they set up an account.

What is the normal wait time to be picked up?
Customers are able to view estimated wait times when they enter their pick up and drop off locations in the app or via text messages. Wait times will vary depending on nearby driver availability and other passengers but generally should not exceed 30 minutes.

I don’t have a smartphone to download the MOD app. Can I still book a ride?
Simply call LTD Connector dispatch at 541-942-0456 ext.1, Monday – Friday from 9:00 a.m. – 4:00 p.m. The first time you use MOD, you will need to set up an account, which will enable smooth future bookings.

Will customers who use wheelchairs be able to use the service?
In addition to the 10 seats, the LTD Connector vans have two wheelchair bays.

I live outside the current MOD service area. Will it ever be available to my neighborhood?
The LTD Connector is a one-year pilot program and if the measures of success are met, LTD hopes to use the new technology in more areas and neighborhoods. Stay tuned!

What precautions are in place on the Connector in response to Covid-19?
Vehicle occupancy (regularly 10 ambulatory and two mobility devices) is reduced during social distancing to up to four individuals, or two ambulatory and two mobility devices. Additional passengers are allowed when travelling in their own family unit or group. Additional COVID mitigation include:

  • Vehicle operators and passengers will be required to wear hands-free nose and mouth coverings compliant with Federal Order.
  • LTD/South Lane Wheels will regularly wipe down all hard surfaces in the vehicle.
  • Vehicle operators will open vehicle windows for fresh air as often as possible.
  • Vehicle operator temperatures will be checked prior to beginning work.
  • Social distancing is required for all persons not traveling together (maximum of four people or groups per vehicle.)

Videos

Microtransit App Tutorial

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