LTD | Connector
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Real-time information is unavailable on LTD.org. Please use the Umo App, Apple Maps, Google Maps, or Transit App to view real-time information. During regular business hours, LTD Customer Service Centers can also provide real-time bus tracking.
This weekend, Umo will release an app update that will log all users out of their accounts. After the update, riders will need to log back in to access their existing bus passes or fare.
Important: Do not create a new account. Logging back into your existing account is the only way to restore access to your current pass or fare.
If you need help logging in, LTD’s Customer Service Center (CSC) is available:
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Phone: 541-687-5555
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Hours: Monday through Friday, 7:00 a.m. to 6:00 p.m.
While the CSC is closed over the weekend, here are some helpful login tips:
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If your account username looks like a phone number (e.g., +11234567890):
Use the "Continue with Phone Number" option to log in. -
If your account uses a custom username (not a phone number):
Log in using your username and password.
Thank you for your patience during this update.
A Great Way to Get Around Cottage Grove
Share your ride and save money with the Cottage Grove Connector.
The Cottage Grove Connector is a shuttle service in Cottage Grove operated only within the Cottage Grove city limits by South Lane Wheels.
How do I book a ride with the Cottage Grove Connector?
You can book a trip on an Cottage Grove Connector vehicle using one of two methods: mobile app or phone call. Submit your pick-up and drop-off locations, and a vehicle will pick you up. It's that easy. The cost of the shuttle is $1 per ride.
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| Mobile App Download the "LTD Connector" app onto your smartphone. Apple App Store Google Play Store |
Call 541-942-0456 ext. 1 |
What are the hours of operation?
Service and call-in requests are offered between 8:30 a.m. and 5:00 p.m., Monday-Friday. The service does not operate on Saturday or Sunday, but regular LTD Route 98 service operates on weekends. Service does not operate on the following holidays:
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
How much does a ride cost and how do I pay?
Each ride is $1 and must be paid in cash. LTD fare, including student ID, Half-Fare, or Honored Rider passes are not currently accepted on the LTD Connector.
What is the normal wait time to be picked up?
You can view estimated wait times when you enter your pick-up and drop-off locations in the app or via text message. Wait times will vary depending on nearby driver availability and other passengers, but generally wait times do not exceed 30 minutes.
Will customers who use wheelchairs be able to use the service?
Yes! In addition to 10 seats, Cottage Grove Connector vans are equipped with two wheelchair bays.
What are the service areas?
The Cottage Grove Connector operates within the Cottage Grove city limits.
I don't have a smartphone to download the LTD Connector app. Can I still book a ride?
Simply call Cottage Grove Connector dispatch at 541-942-0456 ext. 1 Monday-Friday from 8:30 a.m.-5:00 p.m. The first time you call to book a ride, you will need to setup an account, which will allow for a smooth booking process in the future.
What is Mobility On Demand?
The Cottage Grove Connector is a Mobility On Demand (MOD) service of LTD. MOD is a transportation option that uses a smartphone application and special vehicles to provide service that has no fixed schedules or routes and has an infinite number of on-demand stops.