Customer Service Survey

rider inside bus

Lane Transit District is a select member of the American Bus Benchmarking Group (ABBG).  Each year the ABBG asks the riders of the participating transit systems to complete a survey about their bus riding experience.  The responses to this survey provide an important opportunity for LTD to evaluate its bus service in relation to other participating transit agencies.  Please take a few minutes to complete the survey.

If you complete the survey and give us your name and e-mail address, we’ll enter you into a drawing for one of five $25 gift cards redeemable at local restaurants and free transit passes.


Click here to take the survey


Click here to take the survey

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