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X FACE MASK REQUIRED on all LTD buses and facilities including bus stops and stations. Exceptions are children under the age of two and those with a disability. If you are unable to wear a mask due to a disability, contact LTD Customer Service to request a reasonable modification. Learn More
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Customer Service Survey

rider inside bus

It's time again for the annual American Bus Benchmarking Group Customer Survey to gauge how we're doing. From April 12-May 9 riders can participate in the short 3-5 minute online survey. Whether you use the buses frequently, occasionally, or hardly at all, we want to hear from you! Riders are encouraged to share their feedback and will have a chance to win a $100 gift card to support local businesses. As part of LTD’s health-first approach, participants can access the survey online to eliminate person-to-person contact. Printed surveys are available upon request at the Customer Service Center at 1080 Willamette Street and can be returned there once completed. 

Complete the survey with your name and e-mail address to be entered to win a $100 Fred Meyer or $100 GrubHub gift card.

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Completion of survey is entry to random drawing for gift cards. Limit one survey per person. Surveys must be completed by May 9. Prize winners will be notified by May 30 using the contact information provided on the survey.


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